Privacy Policy


Please read these 'site terms of use' carefully before using our site.

It is assumed that our customers who use and shop on this shopping site have accepted the following terms:

The web pages on our site and all related pages are the property of and operated by KOMBALARA TELEKOM İletişim Bilişim ve Yazılım Hizmetleri Anonim Şirketi at By using and continuing to use the service on the site, you are subject to the following conditions while using all the services offered on the site; You agree that you have the right, authority and legal capacity to sign a contract in accordance with the laws to which you are bound and that you are over the age of 18, that you have read and understood this contract and that you are bound by the terms written in the contract.

This contract imposes the rights and obligations of the parties on the site that is the subject of the contract, and when the parties accept this contract, they declare that they will fulfill the aforementioned rights and obligations completely, accurately, on time, and within the terms requested in this contract.


a. The company always reserves the right to change the prices and the products and services offered.

B. The company accepts and undertakes that the member will benefit from contracted services, excluding technical failures.

C. The user agrees in advance that he will not reverse engineer the use of the site or take any other action to find or obtain the source code of them, otherwise he will be responsible for any damages that may arise before third parties. and legal and criminal action will be taken against him.

D. The user, in his activities on the site, in any part of the site or in his communications, is contrary to general morality and etiquette, unlawful, hurting the rights of third parties, misleading, offensive, obscene, pornographic, harms personal rights, violates copyrights, encourages illegal activities. it does. agrees not to produce or share content. Otherwise, he is fully responsible for the damage and in this case, the 'Site' officials may suspend, terminate such accounts and reserve the right to initiate legal action. Therefore, it reserves the right to share information requests from judicial authorities regarding activity or user accounts.

to. The relations of the site members among themselves or with third parties are under their own responsibility.

2. Intellectual Property Rights


2.1. All proprietary or unregistered intellectual property rights such as title, business name, trademark, patent, logo, design, information and method in this Site belong to the site operator and owner company or the specified person and are under the protection of national and international law. . Visiting this Site or using the services on this Site does not grant any rights to such intellectual property rights.

2.2. The information on the site cannot be reproduced, published, copied, presented and/or transferred in any way. All or part of the Site cannot be used on another website without permission.
3. Confidential Information

3.1. The company will not disclose personal information transmitted by users through the site to third parties. This personal information; It contains all kinds of other information to identify the User, such as the person's name-surname, address, phone number, mobile phone, e-mail address, and will be referred to as "Confidential Information" for short.


3.2. The user can only use promotions, advertisements, campaigns, promotions, announcements, etc. can benefit from the topics. The Company accepts and declares that it consents to the sharing of communication, portfolio status and demographic information with its subsidiaries or group companies to which it is affiliated, and that it is limited. used within the scope of marketing activities. This personal information can be used to determine the customer profile within the company, to offer promotions and campaigns suitable for the customer profile, and to carry out statistical studies.

3.3. Confidential Information can only be disclosed to official authorities if this information is duly requested by the official authorities and when it is mandatory to disclose it to the official authorities in accordance with the provisions of the applicable mandatory legislation.




5. Registration and Security

The user must provide accurate, complete and up-to-date registration information. Otherwise, this Agreement will be deemed to have been violated and the account may be closed without notifying the User.

The user is responsible for password and account security on the site and third party sites. Otherwise, the Company cannot be held responsible for data loss and security breaches or damage to hardware and devices.
6. Force Majeure


not under the control of the parties; Natural disasters, fire, explosions, civil wars, wars, riots, popular movements, declaration of mobilization, strikes, lockouts and epidemics, infrastructure and internet failures, power cuts (hereinafter collectively referred to as "Force Majeure") arising from the contract. In case the obligations become unfulfilled by the parties, the parties are not responsible for this. During this period, the rights and obligations of the Parties arising from this Agreement are suspended.


7. Integrity and Applicability of the Agreement


If one of the terms of this agreement becomes partially or completely invalid, the remainder of the agreement will continue to apply.


8. Changes to the Agreement


The company can change the services offered on the site and the terms of this contract, partially or completely, at any time. Changes will be effective from the date of publication on the site. It is the User's responsibility to follow the changes. The user is deemed to have accepted these changes by continuing to benefit from the services offered.
9. Notice

All notifications to be sent to the parties regarding this Agreement will be made through the known e-mail address of the Company and the e-mail address specified by the user in the membership form. The user accepts that the address he/she has specified while signing up is a valid notification address, that he/she will notify the other party in writing within 5 days in case of a change, otherwise the notifications to this address will be deemed valid.


10. Evidence Convention

In all kinds of disputes that may arise between the parties for the transactions related to this contract, the books, records and documents, computer records and fax records of the Parties will be accepted as evidence in accordance with the Civil Procedure Law No. 6100. , and the user agrees not to object to these records.


11. Dispute Resolution

Istanbul (Central) Courts of Justice and Enforcement Offices are authorized to settle any dispute that may arise from the implementation or interpretation of this Agreement.



All services provided on our site and Mansuroğlu Mah. 283/1 St. No:2 D:402 Bayraklı / İZMİR KOMBALARA It belongs to TELEKOM İletişim Bilişim ve Yazılım Hizmetleri Anonim Şirketi and is operated by our company.


Our company may collect personal data for various purposes. How and in what way the collected personal data is collected, how and how this data is protected are given below.


Due to the nature of the business, some personal information of the members (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our Site, by filling out various forms and surveys on the Membership or Site. .


In some periods, our company may send campaign information, information about new products, promotional offers to its customers and members. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, and then this choice can be changed in the account information section after logging in as a member, or they can make a notification with the link in it. information message they receive.


During the approval process carried out on our site or via e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties, except for the purposes and scope determined by the "User Agreement" we have made between us. Our members.


Our company records and uses the IP address of its members in order to detect system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.


Our company may use the requested information for direct marketing purposes by itself or by the people it cooperates with, even if it is out of the scope and purposes determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information regarding transactions made through our Store; Our company and cooperation
It can be used in various statistical evaluations, database creation and market research, without disclosing the identity of our members, even outside the scope and purposes determined by the "Membership Agreement".


Our company is to keep confidential information strictly private and confidential, to see it as a confidentiality obligation, to ensure and maintain confidentiality, to take all necessary precautions and to show due diligence to prevent all or some of the confidential information from entering the public or private. unauthorized use or disclosure to a third party. undertakes to show




Our company prioritizes the security of credit card holders who shop at our shopping sites. Your credit card information is not stored in any way our system.


There are two things you need to pay attention to to understand that you are on a secure site when you enter the transaction process. One of them is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is used only in accordance with the sales process and in accordance with your instructions. The credit card information used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for questioning. If the availability of the card is confirmed, shopping can be continued. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. For this reason, in order for our customers who order from our shopping sites for the first time to come to the purchasing and delivery stage, the accuracy of their financial and address/phone information must first be confirmed. In order to check this information, if necessary, the customer who owns the credit card or the relevant bank is contacted.

Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, it is acted within the 128-bit SSL security area during the membership process. This system is an international encryption standard that cannot be cracked.


Internet shopping sites with an information line or customer service service, where full address and telephone information are specified, are more preferred today. In this way, you can get detailed information about all the issues that come to your mind, and you can get healthier information about the reliability of the company that provides online shopping services.





Your identity and credit card information that you will send to us by credit card mail order method will be kept by our company according to the principle of confidentiality. This information is kept for 60 days against possible credit card withdrawal objections at the bank and then destroyed. If any amount is withdrawn from your card, other than the mail-order form approved by you, which you will send to us in return for the price of the products you ordered, you can naturally object to the bank and prevent the payment of this amount. Therefore, it does not pose a risk.

Our store may link to other sites within its website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on our company's website are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are for the use of our Store only and do not cover third party websites.



In the limited circumstances specified below, our company may disclose the information of users to third parties, except for the provisions of this "Privacy Policy". These cases are limited in number;

1. Law, Decree-Law, Regulation, etc. comply with the obligations imposed by the rules of law issued by the competent legal authority;

2. In order to fulfill and implement the "Membership Agreement" and other agreements concluded by our store with users;

3. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the competent administrative and judicial authorities;

4. It is obligatory to provide information in order to protect the rights or security of users.

Never write down your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.



Our company can obtain information about the users visiting our store and the use of the website by using a technical communication file (Cookie). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.


The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.


Our company can change the provisions of this "Privacy Policy" at any time by posting it on the site or by sending an e-mail to users or publishing it on its site. If the terms of the Privacy Policy are changed, they will take effect on the date of publication.


For any questions or suggestions regarding our privacy policy, you can send an e-mail to You can reach our company's contact information below.


Company Name: KOMBALARA TELEKOM İletişim Bilişim ve Yazılım Hiz. Inc.

Address: Mansuroğlu Mah. 283/1 St. No:2 D:402 Bayraklı / İZMİR